1. Returns

At Solutions Office Interiors, we strive to ensure your satisfaction with our products. If you are not completely satisfied with your purchase, you may be eligible to return the item. Please review the following guidelines for returns:

• Timeframe: Returns must be initiated within 30 days of the delivery date.
• Condition: Items must be in their original condition, unopened, unused, and in the original packaging.
• Authorization: Contact our customer support team at info@expectsolutions.com or +1 408-295-0101 to initiate the return process. We will provide you with a Return Merchandise Authorization (RMA) number.

2. Refunds

Upon receiving and inspecting the returned item, we will process your refund. Please note the following details:

• Refund Method: Refunds will be issued in the original form of payment.
• Timing: Refunds are typically processed within 5-7 business days after receiving the returned item.
• Partial Refunds: In some cases, a partial refund may be issued if the item is not in its original condition, damaged, or missing parts.

3. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will work to resolve the issue by either sending a replacement or providing a refund, depending on the circumstances.

4. Non-Returnable Items

Certain items are non-returnable, including:

• Custom or personalized orders
• Clearance or sale items

5. Return Shipping

Return shipping costs are the responsibility of the customer, except in cases where the item received is damaged or defective. We recommend using a trackable shipping service and purchasing shipping insurance for returns.

6. Contact Information

For any questions or concerns related to returns and refunds, please contact us at:

• Email: info@expectsolutions.com
• Phone: +1 408-295-0101
• Address: 1921 Lundy Ave, San Jose, CA 95131

Thank you for choosing Solutions Office Interiors. We appreciate your business and are committed to ensuring a positive shopping experience for our customers.